b. Turnkey Service Desk in Less Than a Week

Enjoy your own cloud-based Service Desk that meets the highest industry standards, automate management of incidents, requests and configurations in the shortest time with no procurement costs, control support processes from any location via a standard web browser, and pay for the service depending on the number of specialists involved, thus managing expenses in line with your current objectives and capabilities.

Solution features:

• Dedicated telephone number
• Fast scalability regardless of the company size or geographical distribution
• Service quality monitoring in compliance with SLA for incidents

Built-in KPI-based reporting system

c. Remote Monitoring System

Just click a mouse key to start this tailored solution and monitor your infrastructure round-the-clock using customized parameters and threshold values. Manage your expenses by paying for the solution depending on the equipment quantity.

System features:

• Encrypted data transmission
• Equipment availability and performance monitoring
• Monitoring of service availability according to SLA
• Preparing diagrams using monitored parameters

d. Office Printing Outsource

Get rid of one of the most tiresome support tasks, optimize office equipment quantity, forget about maintenance problems, manage printed documents access rights, and only pay for print volume you actually use.

e. HR Function Outsourcing

NGN’s HR specialists can help your organization leverage corporate culture features for strategic HR planning, more efficient recruitment, staff adaptation and training, better incentive and motivation systems, and holding of events.

More efficient recruitment system

• High-quality and prompt applicant selection by NGN’s HR specialists
• Creating an ideal applicant profile based on the current and strategic objectives and features of your company
• Recruitment system optimization
• Establishing or adjusting recruitment business process
• Establishing a CV and interview database